Last updated: 11 September 2026
Business details requiring confirmation: Just Spray It UK is the trading name shown on this website. The business's full legal name and postal address have not been provided and must be added here: [BUSINESS LEGAL NAME REQUIRED], [BUSINESS ADDRESS REQUIRED].
Who is responsible for your information?
Just Spray It UK is responsible for deciding how personal information collected through this website is used. Privacy enquiries can be sent to info@justsprayituk.com or made by telephone on 07751 399625. The formal identity and postal address of the data controller must be confirmed using the placeholders above.
Information we collect
- Enquiries and quotations: your name, email address, optional telephone number, requested service, message, and any project photographs you choose to email.
- Customer reviews: your name, star rating, review text, submission date and approval status.
- Security information: the review form temporarily uses your IP address in server memory to prevent repeated submissions for 60 seconds. Hosting providers may also process technical logs such as IP address, browser and request information.
- Direct contact: information you provide when contacting us by email, telephone or WhatsApp.
- Customer and payment records: information reasonably needed to supply a service and record bank transfer or cash payments. The website does not collect card details or provide an online payment form.
How and why we use it
- To answer enquiries, provide quotations and take steps requested before entering a contract.
- To arrange and provide spraying services, communicate with customers, receive payment and keep necessary business records under our contract and legal obligations.
- To receive, moderate and publish customer reviews where we have a legitimate interest in presenting genuine customer feedback. Approved reviews may display the reviewer's name, rating and words publicly.
- To protect the review form from misuse and maintain website security based on our legitimate interests in operating a secure service.
- To establish, exercise or defend legal claims where necessary.
Submitting an enquiry does not subscribe you to marketing. The website does not currently operate a newsletter or automated marketing list.
Who we share information with
We only share information where necessary with service providers supporting the website or business, or where the law requires it. Providers identified in the website include:
- Replit: website hosting and related technical infrastructure.
- Resend: delivery of customer review submission notification emails. The quote form does not send information through Resend.
- Next Step Talent Consulting: the website currently sends review notification emails to an address at this organisation for review administration.
- WhatsApp/Meta: if you choose the external WhatsApp link, your use is governed by WhatsApp's own privacy information.
We do not sell personal information.
International transfers
Some technology providers may process information outside the UK. The business should confirm the locations and transfer safeguards used by Replit, Resend, and any other contracted providers. Where required, appropriate safeguards must be used, such as UK adequacy regulations or approved contractual clauses.
How long we keep information
Information is kept only for as long as needed for the purpose collected, including customer service, legal, accounting and dispute requirements. Review submissions remain stored until approved or deleted. The business must document and apply specific retention periods for enquiries, customer records, emails and reviews. The anti-abuse IP value is held in application memory and removed after the 60-second submission limit expires.
Security
Reasonable technical and organisational measures should be used to protect personal information. No internet service is completely secure. Access to customer information should be restricted to people who need it for their work.
Your data protection rights
Depending on the circumstances, you may have rights to access, correct or erase your information; restrict or object to its use; receive certain information in a portable form; and withdraw consent where consent is the lawful basis. You may also object to processing based on legitimate interests. These rights can be subject to legal exceptions.
To exercise a right, email info@justsprayituk.com. We may need to verify your identity before responding.
Complaints
Please contact us first so we can try to resolve your concern. You also have the right to complain to the Information Commissioner's Office (ICO), the UK data protection regulator, at ico.org.uk/make-a-complaint.
Cookies and external links
See our Cookie Policy for information about cookies and similar technologies. This website links to other sites and services, including WhatsApp. We are not responsible for their privacy practices.
Changes to this notice
We may update this policy when the website or our practices change. The latest version and update date will appear on this page.